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Emotional Buying

November 28, 2012

We have seen cases where the implementation of a new system is based on many other factors that are not related to a real need within the organization:

–          Recommendations from others (friends, accountants, consultants) for something that works in an environment completely different that the one at hand

–          Imposition from a central office or headquarters

–          Problems with consulting firm or support group that provides assistance with current application(s)

–          Implementation made by a manager or management group that has been dismissed from the company (it was “their” solution)

Making a decision on a long term investment such as an ERP software solution needs to be carefully evaluated and related directly to business issues. An emotional decision can be very costly in the long run.

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